Jules ShermanHealthcare product design & research since 2012

Services

Four ways of engagement.

Projects start at $25,000. Ongoing design leadership starts at $10,000 a month, with a three-month minimum. Reduced rates for grant-funded and nonprofit work.

  1. A nurse and a teenage patient talking in a mobile clinic exam room.

    01  /  Discovery and design research

    I find out what is actually happening before I draw anything. I interview and observe the people closest to the problem, then turn that into findings a team can act on.

    What you get
    • Interviews and field observation with patients, families, and clinicians
    • Synthesis into a small number of findings, ranked by what they change
    • A written report, and where the work warrants it, a peer-reviewed paper
    Typical shape
    Weeks to months.

    QualCare: three mobile clinics, eight interviews, four findings that redirected the design

  2. The Trach Sense device: a small white housing with a circular port that clips onto a tracheostomy tube.

    02  /  Concept to testable prototype

    Take a clinical need to something people can hold and try. Modeled in CAD, 3D printed, sewn, or otherwise constructed, ready to test in simulation or directly with the clinicians or patients who would use it. I have worked with a team of individual experts over the past 15 years who I use for mechanical engineering, 3D printing, soft-good prototyping and bench-testing with custom phantom models.

    What you get
    • CAD models, working physical prototypes
    • Simulation or bench testing with clinicians, and the research protocol behind it
    • A design documented well enough to hand to a manufacturer, a regulator or patent attorney
    Typical shape
    Months to years, depending on the scope.

    Trach Sense: 8.7 grams, 70 hours of battery, patent filed, FDA pre-submission in, and an IRB-approved pilot at Children’s National

  3. Three PediQUEST screens: a survey question with a tap-to-choose scale, a weekly report showing quality of life and symptom burden scores, and a caregiver check-in asking how the parent is doing.

    03  /  Digital product design

    I design healthcare apps and clinical dashboards. I start with research and hand your developers screens and specs they can build from without guessing.

    What you get
    • User flows, wireframes, and high-fidelity screens
    • A design system with tokens and components, not a folder of mockups
    • Developer handoff with the decisions written down beside the specs
    Typical shape
    Weeks to months, depending on whether the product exists yet.

    PediQUEST: a redesigned family symptom-reporting flow, now handed to engineering to build

  4. Jules Sherman with mechanical engineer Doug Schwandt and Stanford OB/GYNs in a simulation lab, discussing a patient mannequin positioned on a gurney with a pelvic lift cushion supporting the exam position.

    04  /  Embedded design lead

    I join your cross-functional team as its design lead for the length of a specific project or group of projects.

    What you get
    • Design leadership across a program, series of projects or a single long-term project
    • Direct work with your engineers, clinicians, quality improvement team, and others
    • Whatever the program actually needs, decided as it goes rather than scoped up front
    Typical shape
    Ongoing. My longest engagements of this kind have run five and six years.

    Six years with the Stanford Safety Lab for Maternal and Neonatal Care, and five at Children’s National

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