Journal
Notes from
the work.
My thoughts about design, research, teaching, and gaps in the healthcare system.Jules Sherman
When the System Became the Product & Becoming a Beginner Again
I spent most of my career designing physical things.
The Questions That Shape Us: What UX cognitive walkthroughs reveal about human potential
Today, two seemingly disparate inputs I consumed overlapped in a way that felt unexpectedly connected.
The Complex World of Pediatric Tracheostomy Care
As the co-author of “Equitable Care for Children with a Tracheostomy: Addressing Challenges and Seeking Systemic Solutions” and “100 Things I Wish Someone Would Have Told Me: Everyday…
What I Have Learned About Teaching Design
One fortunate day in 2013, I received an e-mail from Dr. William Rhine, a mentor of mine. Dr. Rhine had been the Director of Neonatology at Lucile Packard Children’s Hospital for many years, and…
AI Play For Diverse Domains
The rapid proliferation of AI tools across various fields, including design, engineering, medicine, education, and art marks a transformative era where technology is not just a tool but a…
Embedded
The healthcare industry is one of the most critical industries in the world and plays an enormous role in the well-being of individuals. The design of medical products can have a significant…
Physical, Emotional & Social Consequences of Subpar or Non-Existent Design for Women’s Healthcare
General gaps in healthcare come in many flavors: malfunctioning of a tool or process, the absence of a tool or process, lack of a shared mental model during clinical procedures, communication…
Authentic Ethnography
When I was a student at the d.school, I remember that conducting ethnography was rushed. We rarely had assistance with finding suitable participants to interview, and insights were expected to…
Empathy Learnings
I co-taught a course one summer at Stanford’s d. School with Dr. Henry Lee, Hamsika Chandrasekar and Seamus Harte called “Gaining Patient Perspectives On Disease.” Informally, I called the class…
Liquid Gold: How Colostrum Saves Money
Sasha had given birth to preterm twins at 30 weeks. She was instructed to pump and hand-express her colostrum into a bottle or medicine cup. It was awkward to use the breast pump because the…
Design For Child Health Equity: Redesigning Healthcare Delivery
This post is about a d.school class I co-taught with Dr. Lee Sanders, Stanford’s Chief of General Pediatrics, called Design For Health Equity: Redesigning Healthcare Delivery.
Designing For Safety in Labor & Delivery
A teaching team that combines a designer and a clinician is a must for classes in healthcare design and was, as a result, essential for creating a class like Designing For Safety in Labor & Delivery.